All books and media are shipped via Media Mail within the U.S. This the most economical way for customers but expedited priority mail shipping upgrade is available. International customers should contact us for shipping costs.
Items are sent as soon as possible after payment clears. Usually the next weekday for items paid via Google Checkout or Paypal, depending upon how many orders arrive in a day.
Insurance is usually optional but recommended. On a few very expensive and/or fragile items, I will not ship them without insurance which will be calculated in the upfront shipping cost. Your items are packed with great care.
If you're ever unhappy with a purchase, contact us at firstname.lastname@example.org within 2 days of receipt and we will allow the return and refund the purchase price (less shipping).